Email the team.
Write to us from the email connected to your Deadstock Audio account. For download issues, include the product name and a short description of what happened.
deadstockaudioshop@gmail.com ↗Contact.
Questions about downloads, membership, billing or licensing? We’ll help you get back to making music.
Include your account email.
We can help locate your membership, explain access status, or direct you to the secure Stripe billing portal.
Tell us which pack.
Include the exact kit name and browser or device you used so we can resolve missing or interrupted downloads quickly.
Describe your release.
For licensing questions, tell us how you plan to use the sounds and whether your project is music, video, broadcast, or another format.